If you are struggling with your rent, contact your Neighbourhood Officer straight away.
If you are concerned about money issues then you can contact our Money Management Officer, Angela Kehoe, or alternatively Citizens Advice or the National Debt Line.
Please download, fill in and sign the Direct Debit form, please ensure you fill in your Tenancy Agreement Reference Number (this can be found on your rent statement and is three letters followed by three numbers and then "T" and a further number e.g. ABC001T1).
Then post to: St Vincent's Housing, Finance Department, 1st Floor, Metropolitan House, 20 Brindley Road, Old Trafford, Manchester, M16 9HQ.
You can make a rent
payment direct into our bank account via your bank. You will
need to quote our Sort Code (16-14-17) and Account Number
(10010849). When making payments via this method please
ensure you include your reference with the payment which is
your Tenancy Agreement Reference Number (this can be found
on your rent statement and is three letters followed by three
numbers and then "T" and a further number e.g. ABC001T1
).
a) At any Post Office, some e-pay outlets or
PayPoint outlets. If you have lost your swipe card please
phone your Housing Officer. For a list of local locations that
accept your card you can go to www.allpay.net/outlets
b) Via the Internet - Log on to www.allpayments.net and use your swipe card number.
Credit Card and Debit Card payments are accepted.
c) By ringing Allpay on 0844 557 8321 and using your swipe
card number (charged at local rates). Credit Card and Debit
Card payments are accepted.
d) By Text Message - You need a UK registered mobile, a valid
allpay.net swipecard and a current debit or credit card. After
a brief on-line registration customers can make payments by texting ‘Pay’ along with a registered text code and the
amount they wish to pay, followed by the text password
which is the last four digits of their debit or credit card.
Please download, fill in and sign the Standing Order form. This should then be sent direct to your bank. Please ensure you include your reference with the payment - this is your Tenancy Agreement Reference Number which can be found on your rent statement and is three letters followed by three numbers and then "T" and a further number e.g. ABC001T1.
The completed form should then be taken or posted directly to your bank.
Make your cheque payable to “St Vincent’s
Housing Association” and write your name and address and
tenancy reference number (this can be found on your rent
statement and is three letters followed by three numbers and
then "T" and a further number e.g. ABC001T1) on the back of the
cheque.
You can post or deliver cheques by hand to the office or post to : St Vincent's Housing, Finance Department, 1st Floor, Metropolitan House, 20 Brindley Road, Old Trafford, Manchester, M16 9HQ.
For an update on your balance of rent text BAL to 07569 707707 ( you must already be signed up to our texting service – if you are not, and would like to join text JOIN with your name and address to the same number , but please wait for us to confirm your details before you start to use the service)




