Useful Downloads

We produce a range of documents aimed at helping you find the information you need...

General information

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  A quick guide to rent and service charges(1MB)
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  Ad for review board(307kB)
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  Adaptations(1MB)
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  Affordable Rents - How does this Affect Me(146kB)
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  Anti social Behaviour - English(203kB)
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  Anti-social behaviour policy(150kB)
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  Business plan 2011 to 15(585kB)
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  Choice(721kB)
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  Customer Handbook(4MB)
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  Digital TV(2MB)
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  Direct Debit Form(115kB)
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  Energy audits business card(252kB)
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  Fit for the future campaign - energy tips(2MB)
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  Have YOUR Say - Complaints Leaflet(298kB)
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  Involvement statement(666kB)
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  Local Offers(585kB)
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  Managing money Referral Form July 10(151kB)
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  New furniture recycling and electrical items(174kB)
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  No Secrets(192kB)
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  Our Offer to You 2011(632kB)
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  Paying Your Rent(149kB)
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  Positive futures referral form(153kB)
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  Putting your Safety FIRST(154kB)
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  Recycle and reuse(78kB)
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  Standing Order Form(57kB)
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  Surgery Dates - q4 2011(181kB)
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  Tenants Choice Fund(161kB)

Repairs / investing in your home information

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  Adaptations leaflet(1MB)
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  Adaptations(1MB)
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  Asbestos report(165kB)
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  Asbestos(2MB)
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  Damp and condensation(356kB)
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  Major Works to Your Home - 2011 Update(88kB)
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  Major Works to Your Home - 2011(503kB)
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  Recharges(50kB)
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  Repairs - a summary(190kB)
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  Right to Repair(134kB)

Managing Money information

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  Managing Money Works - Leaflet 10 Warm HomeDiscount Scheme(334kB)
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  Fit for the future campaign - energy tips(2MB)
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  Managing Money Works - Leaflet 9 benefits(409kB)
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  Managing money works - leaflet 8 energy efficiency(345kB)
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  Managing money works - leaflet 7 loan sharks(266kB)
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  Managing money works - leaflet 6 how much are you paying for your water(275kB)
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  Managing money works - leaflet 5 cost of running your home(416kB)
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  Managing money works - leaflet 3 general advice on the service(478kB)
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  Managing money works - leaflet 2 bank accounts(204kB)
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  Managing Money Works - Energy Bills(114kB)
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  Managing money Referral Form July 10(151kB)
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  Positive futures referral form(153kB)

Tenant Newsletters

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  Tenants News - winter 11(2MB)
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  Tenants News - Autumn 11(2MB)
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  Tenants news - summer 11(958kB)
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  Tenants news - spring 11(1MB)
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  Tenants news - winter 10(2MB)
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  Tenants news - autumn 10(877kB)
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  Tenants News - Summer 10(1MB)
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  Tenants news - spring 10(896kB)
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  Tenants News - Winter 09(995kB)
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  Tenants News - Autumn 09(2MB)
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  Tenants News - Summer 09(2MB)
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  Tenants News - Spring 09(808kB)

• Your neighbourhood
• My tenancy
• Report a repair
• Investing in your home
• Pay your rent
• Report anti-social behaviour
• HomeSwapper
• Dates for your diary
• Managing your money
• Go green and save
  • Fit for the future
  • Energy Saving Tips
• Getting back into work
• Get involved
• Our offer to you
• Tenant newsletters
• Useful downloads
• Useful links
• Get in touch